Enterprise SA
Specifications:
Pricing
- Includes initial system and security audit
- 24/7/365 Unlimited Reasonable Support for your Linux Server by Senior Sysadmins
- Normal system maintenance
- Regular conferences and other online meetings w/ your development staff
- 1 Business Day response to most requests
- Online Trouble Ticketing System
- Comprehensive application, security, and system monitoring with 1hr response SLA to any anomalies (average response time 5-15 minutes).
- Monthly Reports
- A reasonable guarantee that our staff will be there for you to help with any emergencies or special situations until you are satisfied that your systems are running properly.
- Regular stress and load testing of your applications/systems.
- Cisco Router/Switch/Firewall Support also available
- Regular and comprehensive documentation updates.
- Special scheduling possible for any outages/work that might require downtime (e.g. arrange for major system patches, application changes, hardware troubleshooting, and reboots to be performed between 3-5am).
Pricing